How To Use A Carnet

How To Use A Carnet

How To Use A Carnet

Travelling overseas for your photography is super exciting, but taking a tonne of expensive camera gear with you can cause issues with customs when you land in another country. That’s where carnet’s come in.

If you don’t know what a carnet is why you need one or how it works, I highly recommend you check out this post. But in short, it’s a temporary import and export document that makes it easier for you to transport your camera gear (and other business-related equipment) across international borders.

Now that we’ve covered that, let’s take a look at how you use a carnet in somewhat simple terms.

Applying for the Carnet

The process starts with obtaining your carnet. At least two weeks before you intend to travel, you should talk to your local chapter of the International Chamber of Commerce (ICC). You’ll find a list of the ICC’s National Guaranteeing Associations (NGA) on its website to see who will issue a carnet in your country.

After reaching out to your local Chamber of Commerce branch or the equivalent NGA, they will send you an application form to complete so you can be issued a carnet. Part of the application will include information about your destination and the duration of your overseas trip to help determine how much of a bond you need to pay (more on this shortly).

You’ll also be sent a spreadsheet to complete (known as the ATA Carnet General List) with a list of items you intend to travel with. In this, you will need to include all of your camera, lenses, and other significant camera gear you will take overseas. As a rule of thumb, if the item has a serial number, I’ll include it in the carnet application. If it doesn’t, as an example, things like charges, cables, spare batteries, etc, I don’t tend to include, and I haven’t had any issues so far.

To be fair, customs officials are really only concerned about you selling high-value items without paying the import taxes associated with those items. So, trivial accessories don’t really grab attention unless you have a significant number of the same items.

As part of the ATA Carnet General List, you will need to include what the item is (make and model) and its serial number/s. The number of items, particularly if you are travelling with multiple camera bodies, the item’s weight, current retail value (in your home country) and country where the item was manufactured.

It’s good to have this information in advance (particularly the retail prices and weights) handy before you make the request for a carnet application, especially if you are in a hurry so that you can complete the carnet application as quickly as possible.

You can organise a carnet at the last minute, but there are extra fees attached to this, which you can easily avoid by planning ahead.

Upon completing your carnet application, you’ll be advised of how much of a bond you will need to pay to secure your carnet. The bond depends on the value of the equipment you are travelling with and where you intend to travel. It could be as much as 50% of the value of the gear, but it’s worth checking when you make your initial request to get an idea of what percentage you can expect to pay. Then, you can tailor your item list accordingly.

It is worth noting that the carnet won’t be issued until the carnet fees and bond value have been paid. Given that the bond is often a significant amount of money, this could take a couple of days to clear.

Collecting the Carnet

Once the application has been completed, you will need to collect your carnet. This will most likely require a visit to the local office of the Chamber of Commerce branch or NGA issuing your carnet. Otherwise, you’ll have to organise to have it sent to you via registered post.

Remember, the value of the carnet document is the bond that is being held. It can be quite a significant amount of money and needs to be treated as such. If the carnet isn’t completed and returned, you will most likely lose your bond.

Starting the Carnet

The carnet is not officially active until you visit your local customs office before checking into your flight to head overseas. Yes, that’s right before.

Most international airports will have a customs office where you can activate your carnet before you check in for your flight. Again, the best thing to do is ask the person helping you organise your carnet where you will find this office for your departure. It’s also worth confirming what hours they are open. In some instances, particularly at smaller airports, the office may not be staffed at all hours. You might need to activate your carnet the day before if you have a particularly early (or late) flight.

Once the first part of your carnet has been completed (the customs staff will help you with this process), it is active, and you are ready to head overseas.

Just remember that this part needs to be completed before you check in for your flight, so allow extra time to find where the customs office is and complete the document in addition to the normal time you need for checking in and going through security and immigration for an international flight.

Arriving at your destination

Upon arriving in your destination country, you’ll most likely be asked to declare if you are travelling with items for business or of high value as part of the process of proceeding through customs. Obviously, you point this out and let them know you have a carnet, and they will take you off to the side to check and complete their part of your carnet and potentially verify the items you are travelling with.

I’ve found that if you have a carnet, they want to check to make sure the serial numbers match up. But having the carnet saves you from many unnecessary issues (including having your camera gear confiscated), and you are typically through customs fairly quickly considering the paperwork that needs to be done.

Be sure to ask the customs official when they check and complete your carnet what the procedure is for leaving their country, particularly for the airport you intend to leave from. This will help when you know what to do before returning home.

Departing your destination

Again, you must complete the next section of your carnet before you check in for your flight back home. This is why checking with the customs official upon arrival is handy to see where you need to go or to whom you need to talk to complete this step.

It’s basically the same process you must complete when you depart your home country. But this is where you will likely face the most intense scrutiny to confirm what you’ve listed on the carnet is actually leaving with you. If you have all the items listed, you won’t have any issues, but they will likely want to double-check at least some of the serial numbers to confirm.

Once this part of the carnet is completed, you’ll be able to check in for your flight home. Make sure you give yourself a bit of extra time to go through all of this on top of the other things you need to do for an international flight.

Arriving back home

To complete the carnet, customs in your home country will need to complete one last part of the documentation. It’s a very similar process to what you will have completed when you went through customs at your travel destination. You need to ensure that you declare that you have business or expensive equipment, and then you’ll be directed off to the side to check and complete the carnet document.

Once you’ve done this and entered your home country again, the carnet is technically completed. But you still have a couple of steps to go.

Returning the Carnet

Once you are back home, you need to return the completed carnet to the local office of the Chamber of Commerce branch or NGA issuing your carnet. If everything has been completed correctly, they will advise you on the process of having your bond refunded. It’s another form you need to complete, but it’s really simple.

Please keep a record of your carnet number before you return it so you can include it on your carnet bond refund form.

If everything has been completed correctly, the bond should be refunded to you within a week or two of returning the completed carnet.

Rhys Vandersyde

Rhys Vandersyde

I've been working as a motorsport photographer in Australia since 2012, building up my business InSyde Media. I am very fortunate that I have been able to work at all sorts of motorsport events including Supercars, F1 and WRC all over Australia and New Zealand. Also, check out my personal website where I document my travels and a few other things.

How To Use A Carnet

How To Use A Carnet

Travelling overseas for your photography is super exciting, but taking a tonne of expensive camera gear with you can cause issues with customs when...

read more

What Is A Carnet? And Why Do You Need One

What Is A Carnet? And Why Do You Need One

What Is A Carnet? And Why Do You Need One

If you are planning on taking your camera gear overseas to work at a motorsport event (or for any other work-related reason), you will need a carnet.

Being able to travel around the world to photograph motorsport events at some of the most iconic race tracks is extremely exciting, but it does also add some extra logistical considerations. Especially when bringing your expensive camera gear.

Take it from me: a Pelican case of equipment will always draw extra attention to you as you pass through a country’s border control. So you need to make sure you have everything in place to ensure that you don’t have any issues and get your camera gear confiscated at the border. One of those things is a carnet.

What Is A Carnet?

A Carnet, also referred to as an ATA Carnet or a merchandise passport, is a document that helps facilitate the temporary importation of goods into a foreign country without having to pay duties or taxes on those goods. The purpose of a Carnet is for goods that will be re-exported out of the country you are visiting after a short period of time. Like taking your professional photography equipment to and from an international event.

As an official document, a carnet serves as a guarantee to the foreign government that the goods will either be re-exported or that any applicable duties and taxes will be paid for those items. The carnet contains a detailed list of the goods being transported, and it is validated by customs officials each time you pass through customs, both in your home country and destination country.

Carnets are issued by National Guaranteeing Associations (NGA), which are organisations authorised by the International Chamber of Commerce (ICC), typically your local chamber of commerce, and are valid for up to one year.

There are two types of carnets, but the only one that applies to photography equipment is the Admission Temporaire/Temporary Admission (ATA) carnet.

Why Do I Need A Carnet As A Motorsport Photographer?

As a photographer travelling internationally, particularly with a lot of expensive professional camera gear, you will need a carnet to take with you into another country for a short period of time.

Without a carnet, you may be required to pay customs duties or taxes on the equipment you are travelling with. Either when you arrive at your destination (and possibly when you return home). Additionally, you may encounter delays and difficulties when trying to clear customs, as customs officials may need to verify the value and origin of your equipment.

While you might draw too much attention if your camera gear is compact and fits into a backpack. The second you start travelling with something like a Pelican Case to keep your gear properly safe and secure, you will start to draw the attention of customs officials.

A carnet simplifies the customs process by serving as a temporary import-export document that allows you to enter a foreign country with your equipment without paying duties or taxes. The carnet acts as a guarantee that you will re-export the equipment within a specified period of time and pay any applicable duties or taxes if you do not.

If you are travelling with business-related equipment, using a carnet can save you time. Instead of being held up and being questioned about your gear, they simply check what you have, complete the carnet and send you on your way.

A carnet also ensures that you’re not permanently out of pocket and helps you avoid potential legal issues that can arise when travelling with professional equipment internationally.

Just note that not all countries require a carnet, and it’s typically only required for equipment you are bringing for professional use and not for personal use. However, it can be hard to justify personal use if you carry multiple camera bodies and lenses.

How Can I Get A Carnet?

The process of obtaining a carnet seems complicated, but it is actually fairly straightforward. But you will need to follow these steps:

Find A National Guaranteeing Association

The International Chamber of Commerce (ICC) maintains a directory of National Guaranteeing Associations (NGA) on its website that will issue a carnet in your country.

Typically, your local branch of the Chamber of Commerce, the NGA, is an organisation authorised by the ICC to issue and guarantee carnets within a specific country. NGAs serve as your local point of contact for carnet applications, and they provide support to individuals and businesses seeking to obtain a carnet.

NGAs are responsible for processing carnet applications, collecting associated fees as well as providing guidance on carnet usage and regulations. In my experience, they know the ins and outs of the carnet process and are very easy to deal with, so make sure you ask any questions you have to get all the information you need to ensure that your travels are as smooth as possible.

If you can’t find an NGA for your country, you can also contact your local customs authorities and inquire about the designated NGA for issuing carnets.

Provide Required Documentation

The process of obtaining a carnet can sometimes require a fair amount of supporting documentation. What this includes exactly varies from country to country. You may be asked to complete the following:

  • Application Form: You will need to complete the application form provided by the NGA. This will typically require information about yourself, your travel plans, and details about the equipment you intend to travel with.
  • Equipment List: As part of the application you’ll need to prepare a detailed itemised list of the equipment you plan to bring, including make, model, serial numbers (if applicable), and values. The values should reflect the current market value of the equipment.
  • Proof of Ownership: You may also need to provide receipts/invoices as proof that you own the equipment listed on the carnet application.
  • Valid Passport or Identification: You may also need to provide a copy of your valid passport or identification document as part of the application process.
  • Travel itinerary: The application will request the country you plan to visit and the dates you intend to travel, but you may also be required to provide a more details copy of your travel itinerary.
  • Insurance Documentation: Some NGAs may require proof of insurance coverage for the equipment being transported. This can include a copy of your equipment insurance policy or a letter from your insurance provider.
  • Security Bond: Depending on the NGA’s requirements, you may need to provide a financial guarantee, such as a bond or cash deposit, to ensure payment of any potential customs duties or taxes if the equipment is not re-exported. This could be up to 50% value of the equipment.

Just keep in mind that this process can take up to two weeks, so make sure you plan well in advance of your trip.

Validate The Carnet

Once your application is approved and you’ve received your carnet, there are a few more things you need to do. Before leaving your home country, you must have the carnet validated by customs officials, which involves the document being stamped and authorised at your point of departure.

Most of the time, this can be done at the airport just before you leave, and Customs officials will need to inspect your equipment and verify that the items listed on the carnet match the equipment you are carrying. Your local NGA will be able to tell you where to go to have your carnet validated either before or during check-in for your flight overseas.

Your carnet will also need to be validated by customs officials each time you enter and exit a new country. This part is a little easier, as customs will typically ask you to declare whether you are travelling with equipment for work or business purposes and then direct you accordingly.

Remember that once your carnet is validated, it is equally as important as your passport for transiting through countries and should be protected as such.

Return The Carnet

Once you’ve completed your travels and returned to your home country with your camera equipment in tow, you must return the carnet to the issuing NGA within the specified time frame.

You will be motivated to complete this as quickly as possible on your return home so that your security bond can be returned to you. Upon return of the completed carnet, you will be asked to complete a security bond request form to have it returned to you.

Carnet Bonds

The biggest issue with carnets is the bond. Depending on where you are travelling, you may have to pay a bond of up to 50% of the value of the equipment in order to facilitate the carnet. Although, specifically, how much varies depending on the country/countries you are visiting with your gear.

Now, the bond is such that you will get the money back after you return the completed carnet to the issuing NGA, as long as all the equipment has been returned to your home country. This should be verified by the successful completion of the carnet by customs upon arrival in your home country.

That said, it can still be a significant amount of money in holding that you can’t get access to for at least a couple of weeks upon returning home.

There is also an obligation on you to complete the carnet each time you enter and exit a country. If the document isn’t completed properly each time, you might have issues getting your bond back.

As an alternative, some NGAs will offer an insurance option to cover the bond, which is less, but you’ll not get that money back at all. Something to keep in mind.

Conclusion

It does sound like a complicated process, but it will save you a lot of heartache going through customs when you arrive at your destination. The last thing you need is to have all your expensive camera gear confiscated by customs officials for illegal importation.

And if it makes you feel any better, Formula 1 teams need a carnet to cover every piece of equipment they travel with for each and every Grand Prix. A camera bag of gear is much easier to manage.

Rhys Vandersyde

Rhys Vandersyde

I've been working as a motorsport photographer in Australia since 2012, building up my business InSyde Media. I am very fortunate that I have been able to work at all sorts of motorsport events including Supercars, F1 and WRC all over Australia and New Zealand. Also, check out my personal website where I document my travels and a few other things.

How To Use A Carnet

How To Use A Carnet

Travelling overseas for your photography is super exciting, but taking a tonne of expensive camera gear with you can cause issues with customs when...

read more

How To Travel With Your Camera Gear

How To Travel With Your Camera Gear

How To Travel With Your Camera Gear

As a photographer, anytime you get to travel anywhere, it always means different new and exciting opportunities to photograph.

But travelling with your camera gear can also be quite stressful. Trust me, as a professional motorsport photographer travelling to over 30 motorsport events each year, I go through that same stress every time I go to the airport.

My livelihood depends on my camera gear working at every event I attend, so I understand just how important it is to take extra care when packing and handling your camera gear ahead of your travels.

Let’s take a look at what you can do to ease the stress of bringing your camera gear safely with you each time you travel.

Invest In A Good Camera Bag

The first and foremost thing to address when travelling with your camera gear is to ensure you have a good camera bag.

Whether that bag is a backpack, carry on sized roller, or something bigger that needs to be checked in will ultimately come down to you and how much camera gear you plan to travel with. But you need to make sure that it is well-padded to protect your gear from bumps and drops along the way (especially if you know you need to check it in).

A level of weather resistance is also important. We all know camera gear and water do play well together, so ensuring that the bag you purchase provides a level of protection while you are travelling around is important. Even if it’s just getting from the airport or hotel to your transport, it doesn’t take long in heavy rain for you to run into issues.

Lastly, but certainly most importantly, look for a camera bag that is secure and lockable. No matter if it’s a backpack that you think you are going to have with you at all times or a bag that needs to be checked in a secure lockable bag is just going to give you that extra piece of mind.

Keep in mind when purchasing a camera bag that things happen while travelling. Camera gear, in particular, is heavy, and if your airline is checking bag weights at the gate, you might be forced to gate-check it, especially here in Australia. Or worse yet, like when travelling across the United States, where they board in group allocations based on frequent flyer status, there may be no room in the cabin overhead bins by the time you board (even if you are in Group 1 or 2 because there are usually few higher priority groups before they even get to the numbers) and you’ll be forced to gate check your bag anyway.

It’s also worth noting that certain styles of camera bags can draw extra attention to you. Pelican cases are a great example. Yes, they provide an extra level of security and protection to your gear that’s why I use one, but it’s also extremely obvious to everyone around you that you have expensive gear with you. This brings extra, often unwanted, attention when travelling, particularly internationally, with customs and immigration amongst everything else you are already concerned with.

You might be better off with a camera bag that is a little more inconspicuous from another brand, like Tenba or ThinkTank.

Carry-On Your Camera Gear When Possible

As I’ve just touched on, this isn’t always possible. But the best way to ensure your camera gear travels as safely as possible is to keep it with you at all times.

If I had a preference, I would take my camera gear carry-on and then have a separate suitcase for clothes and other items I need in my travels which I would then check in. Unfortunately, given the rules around air travel here in Australia and the weight limitations for carry-on luggage, it’s not possible, and I need to check my camera gear in when I travel. However, in other countries I’ve visited, they are less concerned about the weight and really only worried about the dimensions of your luggage, which gives you a little more freedom to bring it with you.

Pack Your Camera Gear Properly

Obviously, I’ve already outlined that your camera bag needs to be padded to protect your gear. But you also need to ensure that you limit how much your gear moves within the bag.

Making sure your camera gear is securely positioned within your camera bag will limit the likelihood of it getting damaged if your bag is dropped or takes a tumble, be that a mishap of your own or something else outside of your control (an aggressive baggage handler or uber driver are just a couple of examples that come to mind).

I’ve set up the padded dividers in my camera bag to be as snug as possible around my gear, but the depth of the bag is fixed. While that is the perfect size for my camera bodies, it leaves a bit of room for my lenses to move around. To alleviate this, I pack in soft items around my lenses to keep them secure and limit their ability to move around while in transit.

I’ve also spoken to Canon Professional Services (CPS) a few times about travelling with camera gear as well. They also recommended wrapping your lenses and camera bodies in bubble wrap, just to be extra secure. I’ve got to admit, I haven’t implemented this strategy, but if you are super concerned, it’ll give you an extra level of reassurance.

Make Sure You Can Keep Track Of Your Bag At All Times

These days it is easier than ever to keep track of your camera gear at all times. Apple AirTags, along with other similar devices, allow you to keep tabs on the location of your equipment.

Obviously, there are some practical limitations on attaching AirTags to each item of your camera gear, but there is no reason you can’t have one securely in each of your bags so you can find out where they are if you need to.

I find AirTags are a great way to make sure that my bags have made the same flight as me. They also come in handy to locate my gear when it unexpectedly comes out as oversized luggage, etc.

If you aren’t used to travelling with a backpack etc, the left-behind reminders could also be a handy asset to ensure you don’t get too far without it.

Keep Extra Batteries And Memory Cards With You

When travelling with your camera gear, always keep your extra batteries and memory cards with you.

For your memory cards, it goes without saying, especially for the trip back home, you want to make sure you have them with you, so in the worst-case scenario, you still have your photos. I really hope you are never in a position to experience it, but when travelling, there are many things outside of your direct control. It would be a shame to lose all of your photos for any one of those reasons.

As for batteries, there is a far more practical reason. Airlines are absolutely paranoid about lithium batteries. And for good reason. So make sure you keep your batteries with you in your carry-on bag and make sure you use the covers that came with the batteries to ensure that the terminals are securely protected to avoid any short-circuits.

You don’t want to give airport security any legitimate reason to confiscate your expense spare batteries. New Zealand, in particular, is super conscious of batteries and air travel and routinely confiscates batteries that aren’t packed perfectly in line with their rules and regulations.

Take Advantage Of Insurance

If you are working as a professional photographer, you should have insurance anyway. In fact, in most instances, it’s a requirement. But just make sure that your policy covers your camera gear when you travel as well.

When you travel, particularly when travelling to another country, you should have travel insurance to cover you just in case something should happen. And while most of those travel insurance policies cover the loss or damage of your luggage, it’s often limited to $1000 per item with a total coverage typically limited to $5000-$10000 depending on the policy. As you are no doubt aware, our camera gear is often much more expensive than that.

I travel a lot, as I mentioned earlier, so I make sure that my photography business insurance covers my camera gear no matter where in the world I end up. Then I also make sure I have an annual travel insurance policy to cover anything else that might happen while I’m away.

Thankfully, I rarely need to use it. But that extra reassurance to know no matter what happens that I’m covered goes a long way to alleviating the stress of travelling to and from different events.

Wrap Up

Yes, travelling with your camera gear can be stressful, especially if you rely on it for your income like I do. But there is a lot you can do before you leave to make sure to alleviate any issues that might present themselves while travelling. By following these tips, you can help ensure that your camera gear stays safe and protected.

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Rhys Vandersyde

Rhys Vandersyde

I've been working as a motorsport photographer in Australia since 2012, building up my business InSyde Media. I am very fortunate that I have been able to work at all sorts of motorsport events including Supercars, F1 and WRC all over Australia and New Zealand. Also, check out my personal website where I document my travels and a few other things.

How To Use A Carnet

How To Use A Carnet

Travelling overseas for your photography is super exciting, but taking a tonne of expensive camera gear with you can cause issues with customs when...

read more

How To Save Money Travelling To Motorsport Events

How To Save Money Travelling To Motorsport Events

How To Save Money Travelling To Motorsport Events

Travelling to motorsport events all over the country (and even the world) is amazing, but it sure is expensive. The unfortunate nature of travelling to big races is that they are major events and, as such, always invoke significant price hikes.

As a motorsport photographer, these costs either come out of your profits for the weekend or need to be passed on to your customers, which can be extremely hard to justify.

So what can you do to try and mitigate these expenses and try to ensure you maximise the amount of money you make in the race weekend? Let’s have a look at the options.

Book Early – Very Early

As a rule of thumb, I book hotels and rental cars as soon as I get an idea of the date that an event will be held. Sometimes I’m fortunate enough to get some insider heads-up as to the possible dates for the upcoming calendar. But in most cases, I’ll look at the calendar as soon as it becomes public and rush around websites like booking.com to make sure that I secure something straightaway.

The nature of motorsport events means that there are thousands of people who need to be there, drivers, team members, officials, and media, not to mention fans, so things like accommodation and rental cars can book out quickly. Another thing to keep in mind, as soon as hotels and rental car companies see a flood of bookings coming in, you know they are going to inflate the prices to maximise their profits, so if you leave it, it’ll definitely be more costly in just a few days.

Always try to book early to ensure that you not only get the best pricing, but you’ll also get the best chance of getting somewhere that you really want to stay. Not all accommodation is equal, after all.

Take full advantage of the no upfront payment and free cancellation to make sure you secure everything you need. And then, you can have a look at what other options become available, be that lower prices or sharing with colleagues closer to the event.

Share Costs

As I just touched on, accommodation and rental cars are expensive (especially at the moment). See who you might be able to split costs with.

Everyone else is in the same boat; the costs of travelling to and from events will absolutely impact how much money you can make over the course of a race weekend, so sharing costs amongst colleagues is a great way to save money.

Airbnbs per room are often cheaper than hotels, so being able to get a few other photographers and journalists together will absolutely save you all some money overall. This also goes for rental cars; you’ve all got to go to the same place anyway (you just might need to coordinate flights).

Wait To Book Things You Need To Pay For

While booking accommodation and rental cars well in advance is a great way to save money. If you need to pay for it at the time of booking, like you have to do with flights etc, hold off until you know you are 100% travelling to the event.

Flight prices fluctuate, and you will absolutely save money if you book well in advance, but if you are travelling to a well-connected city, flight prices won’t become too extreme in the lead-up to the event. That said, cities and towns with fewer flights will obviously become expensive real quick. You are going to need to use your best judgement to work out which flights you need to book early.

For big cities with large airports, I might leave my flights until a couple of weeks before the event. But for smaller ones, I’ll try to book them a couple of months in advance.

Stay An Extra Day Or Two

I know this can be tough, especially for those of you who are transitioning to become a professional motorsport photographers or have families at home. But you can often save a significant amount of money, more than enough to cover the extra night or two of accommodation by simply staying an extra night in the race destination. Especially after the race.

The number of people rushing to the airport immediately after the race meeting has concluded is, well… everyone. So you can always snag a deal to stay a couple of extra nights and see some sights other than just the race track.

I’ve found over the years that if you just spend all your time at the airport and race tracks, the travel can become really draining. But if you take advantage of an extra day and see the sights and treat the Monday after a race meeting as your weekend, the travel becomes much easier. Plus, you get a chance to relax and reset in a new city or town before heading to the next one.

Conclusion

Travel to (and from) motorsport events is expensive. Unfortunately, that’s just the way it is. However, with a little bit of foresight, you can absolutely mitigate having to overpay excessively.

Rhys Vandersyde

Rhys Vandersyde

I've been working as a motorsport photographer in Australia since 2012, building up my business InSyde Media. I am very fortunate that I have been able to work at all sorts of motorsport events including Supercars, F1 and WRC all over Australia and New Zealand. Also, check out my personal website where I document my travels and a few other things.

How To Use A Carnet

How To Use A Carnet

Travelling overseas for your photography is super exciting, but taking a tonne of expensive camera gear with you can cause issues with customs when...

read more

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